Shipping policy

Shipping Country

We currently ship to all states and territories within Australia. At this time, we do not offer shipping to other countries.

Shipping Cost

Shipping is free on every Australian order, with no minimum spend required. Whether you're ordering one item or a full cart, we cover standard shipping.

Where We Ship From

Our products are dispatched from our supplier's international warehouse. Because orders travel to Australia from overseas, delivery takes a little longer than local shipping. We'll keep you updated every step of the way.

Delivery Time

Our order cutoff time is 5:00 PM (AEST/AEDT – Sydney time). Orders placed after this time will begin processing the next business day. Orders are processed within 1–3 business days, Monday through Friday. Standard delivery typically takes [X–Y] business days after your order ships. Delivery times may vary depending on your location (regional and remote areas may take longer), customs processing, and carrier operations, but we always do our best to get your order to you as quickly as possible.

Order Tracking

Once your order ships, you'll receive a shipping confirmation email with your tracking number and a link to track your package. You can monitor your shipment's progress at any time using this information. Please note that tracking may take a few days to update while your parcel is in international transit.

Shipping Carriers

We work with trusted international shipping partners, and your parcel is delivered within Australia by local carriers such as Australia Post. Carrier selection depends on the shipment.

Delivery Issues

If your package is delayed, missing, or something doesn't seem right, please contact us at sydneyboutiqueau@gmail.com (include your order number if possible). We'll work with the carrier to resolve it as quickly as we can. If your order is lost in transit, we will send a replacement or provide a full refund.

International Shipping

We currently ship within Australia only. We hope to expand to more countries in the future.

Questions?

If you have any shipping questions, email us anytime at sydneyboutiqueau@gmail.com.

Contact Information

If you have any questions about this Shipping Policy, please contact us:

Store Name: Sydney Boutique
Address: [YOUR BUSINESS ADDRESS]
Email: sydneyboutiqueau@gmail.com

Customer Service Hours: Monday to Friday: 9:00 AM – 5:00 PM (AEST/AEDT – Sydney time). We aim to respond within one business day. Closed on Australian public holidays.